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Post by Furetto on Oct 20, 2020 9:20:04 GMT
On earlier days of October in game was asked to insert own mail for "security reason".
The 3rd October Wartune went down on every platform (Kongregate, R2, Armorgames, etc...). This happened during the chinese golden week (1st to 7th October), due to this there was little or none staff to give info.
The problem started because 7Road (the drunken monkeys: the devs) is trying to take over the game from Game Hollywood (deficient city: the publisher) and now there is a legal action between the two (they are fighting for our money!)
After a week since the issue rised, Kongregate put this announcement on top of Wartune page:
In the publishers / devs announcements there is a lot of propaganda but for history reason, I copied the original ones in the following posts.
Edit: the 23rd October the 7road servers went off, officially for server merge but after a week they still down. 11st November 7road server are up again after Texas court decided that the case should be discussed in a Chinese court.
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Post by Furetto on Oct 20, 2020 9:24:26 GMT
Game Holllywod announcement originaly dated 4th then date changed to 10th October.
Announcement Regarding the Recent Issue of Wartune
Players of Wartune,
On October 1st, the team has noticed some changes to the game, which including request of user contact information, in-game customer service connections and other communication connections have been changed and some modules have stopped working (there may be other modules that have been also modified, which we (“Game Hollywood”) are working on it). We received player complaints that the game (“Wartune”) was asking for personal information for rewards and ended up not only leaking, but also other losses reported.
Since yesterday, all servers are down and no player can access the game.
Upon investigation, the above actions taken are related to 7 Road (the developer). Until last night, the developer requested us to provide the personal data of all Wartune players for their business purposes.
We were confused by 7 Road's unexpected and unreasonable request, hence organized a special team to intervene.
At the same time, we found out the aforementioned practice was carried out on players on Wartune.com, Facebook, Kongregate, R2 Games, Armor Games and many other platforms.
The success of Wartune cannot be achieved without the support of the players and fans, and the team will always protect the legitimate rights and interests of those who love the game. This is also the belief and philosophy of the team. We are deeply saddened by the fact that, not only the game was disrupted, but also players’ data may have been fraudulently accessed.
As this event was serious and unexpected, we are calling on you, he players to take action together, to protect your rights of the game. Regardless of whether you started playing Wartune 9 years ago or just entered the game recently, we urge you to speak to us about your experience, including your platform, server and character name, and whether you are a victim of this "link to register for rewards".
We are committed to every user of Wartune and every platform we partner with to safeguard your privacy from disclosures and use beyond the scope of any policies and agreements.
We also urge 7 Road to restore the game back to the former state, also, stop violating user privacies and information that we are not yet aware of.
In the end, we would also like to inform you, please DO NOT trust any info or links provided outside from our official website, as it may expose your account and other virtual properties to the risk of theft or loss. We are aiming to restore operation of the game in 2 weeks, thank you for your patience.
Please contact us via: customer.service@gamehollywood.com
Game Hollywood Wartune Operations Team
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Post by Furetto on Oct 20, 2020 9:25:45 GMT
Game Holllywod announcement originaly dated 4th then date changed to 10th October.
Announcement Regarding the Recent Disruption of Wartune
Members of the Wartune and Wartune Reborn Community:
We are Game Hollywood, the official licensed distributor which acquired the exclusive right to release Wartune (English) worldwide from 7Road (the developer) since 2012.
Game Hollywood offered Wartune/Wartune Reborn (the games, or, Wartune) as a product to numerous platforms, and improves the product to better serve its customers, providing diverse and rich gaming and entertainment experience. For 9 years, Game Hollywood has been working closely with various platforms to cater every player.
We trusted 7Road and even accepted 7Road become the one of the major shareholder of Game Hollywood.
However, this year, a series of absurd and bizarre event has happened. We saw 7Road, for the first time, jeopardizing and compromising players’ data, by exploiting the trust of the players. We must expose to our customers and friends, that 7Road has violated the code of business practices, bypassed a secured platform, and stolen players' personal information without proper authorization.
1) Regarding the suspicious modifications of 7Road:
In September 2020, Game Hollywood and 7Road had already worked together to develop and publish the event for the entire month of October in the games.
On October 1, 2020, Game Hollywood and 7Road started an 8-day long public holiday. However, on the first day of the holiday, we discovered that some unauthorized features of the games had been altered in the form of, requesting players’ personal information, breaking of support system connections and transfer of payment endpoint to an unauthorized 3rd party website - 7 ROAD WEBSITE, and more right under our eyes. Platforms affected by this unauthorized update included Wartune.com, Facebook, Kongregate, and platforms where Wartune published in! We immediately realized this is definitely a serious problem of "gradual leak of user information", and attempted to stop further damage and try to find out the source of 7 Road website. As the investigation progressed, we found a shocking result that the initiator of the aforementioned unauthorized modifications, system destruction and user information theft, was not any unknown 3rd party, but 7Road, the content provider and our business partner we used to respect for 9 years!
2) About the license:
Game Hollywood has owned the publishing rights of Wartune until October 2, 2020, however, 7Road sent an email without prior warnings, asking to revoke the publishing rights of Game Hollywood and migrate all the players to 7 Road website. For 9 years, we have been working closely with 7Road, feedback withplayers' valuable suggestions, from patch optimizations, anniversary celebrations, and festival events. However, 7Road, a partner of us for 9 years and one of our major shareholders, was the first to ask to terminate the partnership on October 2, 2020, after receiving suspicion reports of 7 Road website! Due to 7Road's unexpected behavior , the team was not able to foresee and inform the player in advance, I would like to express my deepest apologies to the Wartune community.
3) About revenue of the games:
We have always abided by the contract with 7Road and acted in accordance with the agreement. As we have been doing for the past 9 years, the team has always been committed to all players.
Our finance departmenthas always followed the agreement with 7Road and pay every revenue share from the games that we shall share with 7 Road!
However, 7Road has violated contracts with all partners, broken all platform privacy regulations, violated business operating principles, attempted to expose more players to risks, and has embezzled all of Wartune's revenue!
4) As a part of the community, what else you deserve to know:
Wartune and Wartune Reborn are games in Flash technology, the team had also been working with 7Road in 2020 to develop the mini-client function, just to let everyone of the community with the ability to continue playing Wartune even Flash is ending by 2020. We also invited selected players to test the mini-client EVERY quarter.
We have also been working hard to help players and work with the developer as COVID-19 spreads around the world.
If the team is really as bad as 7Road says, why doesn't 7Road complain with the team at any time in 2018, 2019, or even early 2020? Why would they choose Q4 2020, when everyone's in public holiday (7Road and us are majorly based in China, where October 1st - 8th are our long public holiday) and released the modifications? Who would have believed that 7 Road website was built in one day ? And who would even trust a shorly-built platform could ensure users with the same gaming experience as all the original/legally authorized platforms?
Who would have believed that suspicious updates were made on the fly?
Who would have believed that all of this today was caused by the event two years ago?
Who would even believed anything that 7Road is saying right now?
In September, we felt that the development team of 7Road still loves the games because of their sincerity or maybe they just did not know anything else except for development of the games. But for us, the 9-year publisher for Wartune, the value of our community and users are always in the first place.
However, we’d like to know why the management of 7Road has been planning for such an extensive period to harm the community.
Regardless, we have taken legal action to protect every right of the community!
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Post by Furetto on Oct 20, 2020 9:28:04 GMT
7Road announcement dated 5th October.
A letter to all players
Dear Lords, We are 7Road, the developer of Wartune and Wartune Reborn (the “Games”).We would like to express our gratitude to you, our customers, for your constant support of our products over the past eight years. Since we first began developing Wartune, we have worked with ProficientCity/Game Hollywood (“GH”) to develop, maintain, distribute and publish the Games. However, our contract authorization to GH has expired at 19/3/2019, and they refused to pay us the revenue that due to us since September 2018 (Correction: January 2019. Sorry for our mistakes). Out of respect for GH and responsibility to players, we gave GH a sufficient buffer period, hoping that they will inform players and other partners wo ensure that the rights of all parties are not damaged. But they chose keeping hiding the truth from players ignoring everyone’s rights. Even so we still kept developing the new version ofthe game because we believed that players’ gaming experience should not be disrupted because of the dispute between the developer and publisher, since the success of 7ROAD cannot be achieved without the support of the players and fans. Then we noticed that GH has shut down the servers and ceased to provide the game services without any proper notification on Oct 3rd. In order to keep your gaming experience running smoothly and without interruption wedecided to terminate our arrangement with GH and built a new website (https://7.wan.com) (“7RoadPlatform”) immediately and operated the Games on it using our backup data, trying to help players get back to the games and continue to play with friends ASAP. Therefore, we would like to invite you to get your character data backand continue gaming on 7Road Platform. All you have to do to complete thetransfer is: 1) register a new account on the 7Road Platform 2) submit your character information to our customer service. Please understand that it may take some time (within 2 days) to finish reviewing your character information and retrieving all your data. We will do our best to complete the process as quickly as possible and we muchappreciate your patience while we do so. And we also urge GH to help transfer the character data of those who wantto continue play the Games according to our cooperative contract and stopcheating and threatening players using the excuse of violating user privacies. Finally, we assure you that we will continue to develop new versions ofthe Games. We really hope that you will continue gaming with us on the new 7Road Platform. Once again, we thank you for your continued support and understanding, and we will constantly strive to provide you with more exciting game content and better service. Please contact us via our website 7.wan.com/ or via email wartune@7road.com 7ROAD Wartune Operation Team
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Post by Furetto on Oct 20, 2020 9:30:54 GMT
7Road announcement dated 11th October.
ANNOUNCEMENT
Hi Warriors,
As the developer of Wartune and victim of this commercial dispute, 7Road is very sorry for the serious trouble brought to you by shutdown of Wartune server lately. We spared no effort to find a solution in timely manner, trying out best not to cause any further unnecessary damages.
We did not intend to disturb you again by making another announcement before a solution will be found, but we are forced to do so by the fact that: from the moment of server shutdown till now, GameHollywood (the original game publisher; per the publishing contract, their publishing right expired in Mar. 2019) has made untrue statements on the Internet repeatedly. They not only maliciously discredited 7Road as a long-term business partner, but created fear and panic among loyal players of Wartune like yourselves using pure lies as well. 7Road does not have choice but stands out again to honestly explain the whole progress of this incident in order to address your concerns, protect your benefit, and fight for justice.
7Road is the developer and creator of Wartune, and the only legitimate owner of its intellectual property; Game Hollywood lost publishing right over a year ago,and their current game operation is illegal. Aseverybody knows, Game Hollywood was granted the right by 7Road to do commercial operation of Wartune in some channels since 2012. Before the contract expiration, which is in Mar. 2019, Game Hollywood started to behave strangely. Firstly, they stopped paying revenue share to us since Jan. 2019 till now; secondly, they refused to renew contract; lastly, they refused to terminate the partnership or return publishing right back to us. In spite of all this, we have never decided to terminate game service, but constantly trying to communicate with Game Hollywood to find a solution; in the meantime, we continued providing game updates and new features, out of love of our course and duty to ensure your consistent and excellent gaming experience. But our endeavors failed to have met positive response from Game Hollywood, who "hijacks" players to oppress game developer. Their shameless behavior made us realize that 7Road was not the only one who had been suffering, but all of you, the loyal players of Wartune, were taken advantage of and your interest and experience are in danger. To be prepared for Game Hollywood to take extreme actions, we set up new home page to host Wartune at 7.wan.com. But still, we were taken by surprise: when we still tried to resolve the dispute through negotiation, Game Hollywood shut down Wartune game server without prior notice, tried their best to prevent us from telling the truth to player community, and obviously players best interests is not at their heart. If they say what 7Road has done is a"well-planned conspiracy", we wanted to say the "conspiracy" was too late and not in time, such that YOUR experience and interests in the world of Wartune have been damaged.
The mini-clientof Wartune was developed to ensure that players can still play the game smoothly after Facebook and other browsers will not support Flash anymore. The mini-client is legitimate product without any Trojan issue. In their recent announcement, Game Hollywood claimed that the mini-client developed by 7Road for Wartune had Trojan, which would steal user information, such that it would severely threaten users' privacy and property security. We can say responsibly that's total nonsense, and just an excuse for them to shutdown the game server. The mini-client was not newly updated to the game secretly at the beginning of Oct., but stably operated for couple of months. It's never been reported about any Trojan issue. As far as the users' information is concerned, what the mini-client has been doing in terms of usage of payment information is purely legal and necessary. It's never recorded users' payment information arbitrarily. Our standard of recording and using such information has never been less strict than that of similar applications. Players don't have to be worried, since 7Road has always put players' privacy, security and experience at first. We will file a lawsuit against Game Hollywood for their malicious slander to seek justice from court and understanding from our community. We would like to warn you here: your account information is stored with an illegal game operator who has lost operation right but is still trying to take advantage of the huge amount of user information, which could bea real time-bomb.
7Road is determined to terminate the partnership resolutely, take back publishing right, and request all the due payment and other loss paid back to us. The chance that Game Hollywood would relaunch Wartune in two weeks is zero. As the developer of the game, 7Road has stubbornly observed the spirit of knight, which is honesty and compassion, in the virtual world of game and in reality of partnership. To our disappointment, Game Hollywood, our onetime partner, crossed the line (we don't know from when and for what reason). What they have been doing is without one-ounce of justice, totally groundless, non-legal, unreasonable, and does not make sense at all. They misled players, and attempted to continue receiving illegal revenue. 7Road could not tolerate such nonsense any more, but to use law to protect our legal right and dignity. We don't quite understand how Game Hollywood could be so ridiculous to have promised to resume Wartune operation two weeks later (unless they will take big risk to hack our server to steal our code). Or at least, players can see how far they can go in terms of being irresponsible.
7Road will spare no effort to protect players' rights and interests, and ensure your gaming experience close to perfect. Needlessly to say, Wartune is cornerstone to 7Road, and we are so grateful for Wartune players. Many developers here in 7Road have spent 8 years in developing and updating Wartune with their youth and sweat. Although we have never met in person, we always want to satisfy your needs. We don't know why Game Hollywood said 7Road didn't love Wartune. How come the creator of the game didn't love the game, but the fake operator? Although Game Hollywood has brought much trouble to both players and 7Road out of selfish ambition, 7Road will not give up our responsibility to safeguard our common "homeland". Now that they don't want to take good care of you, we will. In fact, ever since the incident, we have been working really hard to provide you with more reliable, secure, andstable gaming experience. What you have to do is: 1) register at 7Road platform (7.wan.com) 2) provide your original account information to our customer service team. It might take some time (within 48 hours) for us to do verification. After your account information will be verified, you can continue enjoying your new journey in Wartune. In the future, we will focus on developing new game versions, maintaining platform stability, and making sure your gaming experience be not interfered by anything outside of gaming. Let business be with business, game with game.
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Post by Furetto on Oct 20, 2020 9:32:54 GMT
Game Hollywood announcement dated 20th October. Lawsuit Against 7Road and Order Granted by the Court to Prevent Further Harm to Wartune Players and Platforms Players of Wartune: First and foremost, we would like to thank you all, Wartune players from Game Hollywood/Proficient City, Facebook, Kongregate, Armor Games, R2Games, Ennia Games and other platforms, for your trust and utmost patience. ONE BIG THING YOU NEED TO KNOW! A LAWSUIT AGAINST 7Road was filed at the U.S. court for the potential harm incurred to our Wartune users and game platforms resulting from their unlawful behaviors. An ORDER HAS BEEN GRANTED BY THE COURT to protect Wartune users and platforms from suffering further harms. This TRO (Temporary Restraining Order) granted by the Court at Texas is restraining 7Road from: o Unlawful use/transfer of our Wartune game user data. o Cracking/Unauthorized un-encryption of our Wartune game user profiles. *Lawsuit Case Number: DC-20-15569 courtsportal.dallascounty.org/DALLASPROD/Home/Dashboard/29Three VERY IMPORTANT ALERTS to the Wartune Community: [1] STOP PROVIDING YOUR PERSONAL INFORMATION to any UNAUTHORIZED Wartune websites for the so-called “security/verification” reasons, which would put your privacy under unwanted risks. ONLY YOUR ORIGINAL PLATFORM is the authorized Wartune community to verify your in-game identity and make you safe. [2] STOP PAYING to any UNAUTHORIZED Wartune websites other than your original platforms, as the unauthorized websites you were playing are under the legal restraining orders from the court. Any money you charged to the website and the virtual items obtained may be prone to risks of loss. [3] Our customer support is still open for all Wartune players 24/7 since the incident. If you were lured to register or pay in any of the unauthorized Wartune websites, PLEASE FOLLOW THE LINK BELOW and provide your records for the necessary legal assistance we would provide to you and our Wartune community. Customer Support Contact: customer.service@gamehollywood.com Over the last few weeks, we have received numerous inquiries from players who raised their concerns about their privacy/money/properties in Wartune. We strongly recommend you to read the above alerts carefully and act under your discretion. More You Should Know Wartune has met its greatest crisis in 9 years of operation, due to the violation from 7Road. Game Hollywood cannot accept that the users of the various partner platforms and the various partners are being violated, we have been working hard to protect your interests and we require legal action to stop 7Road! We will fight for the rights of Wartune players on all platforms and resolve issues in legal ways! 1.Community First! Our Wartune Players First! Your Wartune player's game progress has been saved by us to ensure your virtual assets from any lost. 2.We urge 7Road to stop any unlawful use of our Wartune user information, including but not limited to, stealing or cloning or transferring or cracking any player profile information by any means, from the game and the website. 3.Game for game, business for business. Business disputes shall go to the court, rather than the Wartune community, where our valuable players should not have been harmed just to fulfill any business purpose of 7Road. We request 7Road to restore the game back to its original state AS SOON AS POSSIBLE, in a safe and secured way. RETURN THE SAFE AND SECURED WARTUNE COMMUNITY BACK TO US! 4.We requested 7Road to shut down all the unlawful games websites/servers that cloned data from Game Hollywood and affiliate platforms. We urge 7Road to stop above mentioned illegitimate actions immediately and react to the Order from the Court. Shoulder the responsibility of what they have done to harm our community! Further Details About the Lawsuit Against 7Road and the Order from the Court of Texas A LAWSUIT AGAINST 7Road was filed at the U.S. court for the potential harm incurred to our Wartune users and game platforms resulting from their unlawful behaviors. An ORDER HAS BEEN GRANTED BY THE COURT to protect Wartune user and platforms from suffering further harms. This TRO granted by the Court at Texas is RESTRAINING 7Road from: A) Directly or indirectly transferring, downloading, copying, selling, transforming, or otherwise moving, or causing the transfer, download, copy, sell, transform, or move of any user data associated with the online game Wartune, Wartune Reborn or substantially similar game (the “Game”) from any servers located in the United States. “User data” includes without limitation any email addresses, unique user log-in names, passwords, online user identities (i.e., player avatars), features of online avatars or other game features obtained or purchased by a user, details of player activity, avatar characteristics, and other associated player data and information. Such information and data, or any complete or partial copy of such information or data, must stay in substantially the same form as it is currently maintained and shall not be moved from the United States to any other country or location or hosted or stored on any data server or any other platform outside of the United States. As part of this injunctive relief, the Enjoined Parties are not permitted to use its server located in Dallas, Texas to communicate or transmit any electronic information pertaining to the Game to China or any other server in any other location. B) Maintaining data communication between 7Road’s United States’ based servers and 7Road’s foreign game servers. C) Using, unencrypting or causing the un-encryption of any user data or information that was copied from Game Hollywood-operated servers. More details about this lawsuit and the Order from the court is available at: *Lawsuit Case Number: DC-20-15569 courtsportal.dallascounty.org/DALLASPROD/Home/Dashboard/29Our customer support is still open for all Wartune players 24/7 since the incident. If you were believed to be a victim, PLEASE FOLLOW THE LINK BELOW and provide your records for the necessary legal assistance we would provide to you and our Wartune community. Customer Support Contact: customer.service@gamehollywood.com
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Post by Furetto on Oct 23, 2020 7:27:36 GMT
7Road announcement dated 22nd October.
Something you must know
Dear players,
In the past two weeks we didn’t talk much, instead we spend all the time on restoring the game order. With the joint efforts of all loyal fans, our lost friends are returning home one after another and have regained the right of continuing gaming. We appreciate for you, our valuable players, for your trust and utmost patience. Meanwhile we regret for those who spent a long time on communicating with us during retrieval, which was caused by the insufficient preparation for this unexpected incident.
We didn’t intend to involve you in this dispute anymore. But out of frustration we found that Proficient City/Game Hollywood requested a Temporary Restraining Order from Texas court by malicious lawsuit with flawed evidence, using the loopholes that temporary injunction can be issued without substantial review in U.S., intended to threaten our server vendor to stop game service. They not only never cooperate on helping transfer the character data of those who want to continue to play the Games according to our contract, instead they deliberately prevent players from coming back to the Games by all means, ignored players’ interest and need and repeated harming players’ rights. In the same time they kept illegally using the art resources of Wartune, and disturbing the players of Wartune with events of other games on their platform through community, Facebook advertising and email marketing, to reach their commercial intention. Who would have believed that such publisher will stand with players and protect the interests of players?
Correspondingly, we have taken active steps to safeguard Wartune Land and tried our best to return Wartune players with peace. One good news is that our Facebook Fan Page got deblocked a few days ago after Facebook Team review our legal operation qualification. And we would like to reiterate that, as the developer and the only legitimate owner of Wartune, 7ROAD had terminated the partnership with Proficient City/Game Hollywood and took back the publishing right. We urge Proficient City/Game Hollywood stop calling their platform as “authorized platform” since they are NO LONGER authorized, and stop threatening and disturbing Wartune players. But most importantly, we want to tell our players in all seriousness that CONTINUING USING THE SERVICE OFFERED BY UNAUTHORIZED PUBLISHER WILL EXPOSE YOU IN DANGER. We appeal all our valuable players NOT to provide any personal info to any unauthorized publisher, with their lure of offering legal assistance.
At present, 7.wan.com, built and released by 7ROAD, is the ONLY AVAILABLE and LEGAL website to run Wartune/Wartune Reborn. Although there are many areas that need to be improved due to lack of publishing experience, we are still trying our best to create a good environment for gaming.
7ROAD will spare no effort to defend your right for gaming!
Wartune Official Team
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Post by Furetto on Nov 22, 2020 14:53:43 GMT
11th November: DC-20-15569 PROFICIENT CITY, LTD. vs. SHENZHEN 7TH ROAD TECHNOLOGY CO., LTD.
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